Data Collection

We collect information you provide directly to us, for example when you create an account, place an order, or contact us.

We may also automatically collect certain technical data via cookies and similar technologies when you use our site.

• Identification data (last name, first name, email address).
• Transaction data (order history, purchased products).
• Browsing data (IP address, device type, pages viewed).
• Location data (country, city, inferred from your IP address).

Purposes of Processing

Your data is processed for the following purposes:

• To execute and manage your orders on our platforms.
• To provide you with customer support and respond to your requests.
• To improve our website and your shopping experiences.
• To inform you, with your consent, about new trends and offers.
• To ensure the security of our services and prevent fraud.

Legal Basis

The processing is based on the performance of a contract, your consent, or our legitimate interest in improving our services.

Cookies and Trackers

Our site uses cookies to function properly and analyze traffic.

• Essential cookies: Necessary for the site's operation (shopping cart, login).
• Analytical cookies: Help us understand how visitors use the site.
• Preference cookies: Remember your choices (language, currency).

You can manage your cookie preferences via your browser settings.

Data Sharing

Your data may be shared with:

• Our service providers (delivery, payment, hosting) strictly necessary to fulfill your order.
• Legal authorities if required by law.

We do not sell your personal data to third parties for marketing purposes.

Transfers Outside the EU

Some of our providers may be located outside the European Economic Area. We ensure that appropriate safeguards are in place.

Your Rights

In accordance with the GDPR, you have the following rights regarding your data:

• Right of access: Request what data we hold about you.
• Right to rectification: Correct inaccurate data.
• Right to erasure: Request the deletion of your data.
• Right to restriction: Temporarily restrict processing.
• Right to object: Object to processing based on legitimate interest.
• Right to data portability: Receive your data in a structured format.
• Right to withdraw your consent at any time.

To exercise these rights, contact our Data Protection Officer at the contact details below.

Contact and Security

For any questions regarding this policy or your personal data, please contact:

Data Protection Officer
Email : info@shopcoo.com
Postal address : 82, boulevard Blin

Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

Updates

This policy may be updated. The current version is the one published on this page with the last update date: May 15, 2024.